Can I change my billing or shipping information?
Upon confirming your order, we advise against altering the billing or shipping address details. In the event that you require adjustments, kindly reach out to our Customer Service Department at info@beyoushopchic.com promptly while your order is in the processing stage, and provide the necessary information.
Should your package not have been shipped, we will be happy to assist you in redirecting it to a different address. However, once your package is in transit, we regret to inform you that any modifications to the shipping information are no longer feasible.
How can i track my shipment?
Following the shipment of your order, an email containing a shipment confirmation number will be sent to you within 24-48 hours. This number will enable you to monitor the progress of your order.
What are your payment options?
We accept Paypal, VISA, Mastercard, American Express.
How do I know if my payment has been received?
Upon receipt of your payment, we will promptly send you an email notification regarding your order. Additionally, you can track the status of your order by signing into your customer account on beyoushopchic.com. When your payment is confirmed, the order status will be indicated as "Processing."
How can i find out how much for shipping charges?
For additional details regarding shipping fees, kindly consult our shipping policy page.
Do you provide an invoice?
Of course. Once your order is received and the payment is successfully processed, we will promptly email the invoice to you.
How do I know if my order has been shipped?
After your order is dispatched, you will receive a confirmation email that includes a tracking number.
*If you've recently received a shipment notification, please note that it may take 1-3 business days for the courier's system to update the tracking information.
Where is my confirmation email?
If you have any queries regarding your order, don't hesitate to contact our support department at info@beyoushopchic.com. They are eager to provide assistance. Our team typically responds to the majority of emails within one business day.